Privacy Policy

Effective date: October 6, 2026

Diamonds Rule Everything Around Me NYC LLC ("DREAM NYC," "we," "us" or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain and protect information when you visit www.dream-nyc.com, purchase our products, contact us, subscribe to our communications or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

Depending on how you interact with us, we may collect the following categories of information.

A. Information you provide directly

We may collect information you provide when you:

  • Create an account

  • Place an order

  • Request a return or exchange

  • Contact customer service

  • Subscribe to email or SMS communications

  • Enter a promotion, giveaway or contest

  • Submit a product review

  • Request information about a product

  • Submit a custom jewelry inquiry or consultation request

This information may include:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Account login information

  • Order history

  • Product preferences

  • Jewelry customization information

  • Engraving information

  • Gift recipient information

  • Communications with us

We do not intentionally request Social Security numbers or other highly sensitive personal information unless it is specifically necessary for a legally permitted business purpose.

B. Payment information

Payments are processed by third-party payment processors. We do not receive or store your complete credit card number, CVV or other full payment credentials on our own systems. Payment information is collected and processed directly by our payment service providers in accordance with their privacy policies and security practices.

C. Information collected automatically

When you visit our website, we and our service providers may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Referring website

  • Pages viewed

  • Products viewed

  • Search activity

  • Date and time of visits

  • Website interactions

  • Cart activity

  • Device identifiers

  • Cookies and similar technologies

We use this information to operate, secure, analyze and improve our website.

2. Cookies and tracking technologies

We may use cookies, pixels, tags, analytics tools and similar technologies for:

  • Website functionality

  • Shopping cart functionality

  • Account authentication

  • Security and fraud prevention

  • Analytics

  • Website performance

  • Advertising

  • Personalized marketing

  • Measuring advertising campaigns

Some of these technologies may be provided by third parties. Where required by applicable law, we will provide appropriate notice and choices regarding certain tracking technologies.

You can control cookies through your browser settings and, where available, our cookie preference tool. Disabling certain cookies may cause parts of our website to stop working properly.

3. How we use personal information

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Ship merchandise

  • Provide order tracking

  • Provide customer service

  • Process returns and exchanges

  • Communicate about orders

  • Respond to questions and requests

  • Provide warranty services

  • Prevent fraud and unauthorized transactions

  • Protect our website and customers

  • Maintain business records

  • Improve our products and website

  • Analyze customer behavior and website performance

  • Send marketing communications when permitted

  • Administer promotions and loyalty programs

  • Comply with legal obligations

  • Enforce our agreements

  • Protect our rights and property

4. Marketing communications

If you subscribe to our marketing communications, we may send you information about:

  • New jewelry collections

  • Product launches

  • Promotions

  • Special offers

  • Events

  • Company news

You can unsubscribe from marketing emails at any time using the unsubscribe link in the message, or by emailing craft@dream-nyc.com.

Even if you opt out of marketing communications, we may still send transactional messages needed to complete or service an order.

5. How we share information

We may share personal information with trusted service providers that perform services on our behalf, including:

  • Payment processors

  • Shipping carriers

  • Order fulfillment providers

  • Website hosting providers

  • E-commerce platforms

  • Customer service providers

  • Email and SMS providers

  • Analytics providers

  • Advertising and marketing providers

  • Fraud prevention services

  • Information security providers

  • Professional advisers

  • Legal or governmental authorities when required

We do not sell your personal information for money. Some privacy laws define "sale," "sharing" or similar terms more broadly than everyday usage; where applicable, we will provide legally required disclosures and choices.

6. Business transfers

If Diamonds Rule Everything Around Me NYC LLC is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. Legal disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful government requests

  • Protect the rights, property or safety of our company, customers or others

  • Investigate fraud or security incidents

  • Enforce our Terms and Conditions

  • Prevent unlawful activity

8. Data security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. However, no method of transmitting or storing information is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

You are responsible for keeping your account login details confidential.

9. Data retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, accounting, fraud prevention, dispute resolution and legitimate business purposes. Retention periods vary depending on the type of information and applicable legal requirements.

10. Your privacy choices

Depending on where you live and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your information is used or disclosed

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising or data sharing, where applicable

  • Appeal a privacy rights decision, where required by law

To submit a privacy request, contact:

Diamonds Rule Everything Around Me NYC LLC
Email: craft@dream-nyc.com

We may need to verify your identity before completing certain requests.

11. Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us so that we can take appropriate action.

12. Third-party websites

Our website may link to third-party websites, including social media platforms, payment providers, shipping providers and other services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before sharing personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Your continued use of our website after an updated Privacy Policy takes effect constitutes acknowledgment of the updated policy, to the extent permitted by law.

14. Contact us

Questions about this Privacy Policy may be sent to:

Diamonds Rule Everything Around Me NYC LLC
Email: craft@dream-nyc.com

Last updated: October 6, 2026