Contact us

Questions about an order, or ready to begin a custom piece? Tell us what you have in mind and our studio will be in touch.

craft@dream-nyc.com

Customers reading newspapers at a vintage New York newsstand

DREAM NYC / CONTACT

Let’s begin
a conversation.

An idea. A question. Something personal.
We’d love to hear what you have in mind.

CONTACT US TODAY

01 / GET IN TOUCHPERSONAL · CONSIDERED · DIRECT

THE STUDIO

Here for
your next idea.

From a custom commission to a question about a piece, your conversation starts here.

EMAILcraft@dream-nyc.com

For order inquiries, please include your order number in your message.

Frequently asked questions

How do I start a custom commission?

Choose “Custom commission” in the contact form and tell us about the piece you have in mind. Share your ideas, preferred materials and any details you would like the studio to consider.

How do I arrange a consultation?

Visit Bespoke Studio to request a 30-minute consultation. Consultation hours are Monday to Friday, 3:30–6:30 PM New York time, with the last appointment starting at 6:00 PM. Visit Bespoke Studio.

Can I meet virtually or in person?

Tell us your preferred meeting format when requesting a consultation. The studio will confirm the meeting details and any location arrangements with you.

How can I get an update on my order?

Choose “Order question” in the form and include your order number in your message. You can also email craft@dream-nyc.com.

Where can I find delivery and returns information?

Send the studio a message or email craft@dream-nyc.com. For a question about a specific piece or order, include its name or your order number.

LET’S MAKE IT PERSONAL

Contact us

Let’s begina conversation.

Tell us whatyou have in mind.

Let’s begin
a conversation.

Tell us what
you have in mind.